9bdb's Responsible Gaming Policy
9bdb believes entertainment should be a source of enjoyment — not a burden. That is why we provide transparent rules and effective tools to protect every player.
Why is Responsible Gaming Important?
Online gaming is a popular form of entertainment, but it is very important to stay aware of the risks that come with it. 9bdb always places player well-being as the highest priority. Our goal is to create an environment where gaming stays enjoyable, and no player faces financial or mental harm.
Responsible gaming means setting a budget within your means, staying aware of time, and viewing gaming purely as entertainment — not as a way to earn a living. At 9bdb, we provide various effective tools and support to help you follow this principle.
Our Protection Tools
Self-Exclusion
If you feel gaming is getting out of control, take advantage of the option to temporarily or permanently close your account. Once self-exclusion is activated, the account cannot be reactivated before the specified period ends.
Deposit Limit Setting
You can set the maximum amount you can deposit per day, week, or month yourself. Once a limit is set it takes effect without delay, but if you want to raise it a set waiting period must pass.
Time-Out Feature
Need a break for a set period? Use the time-out feature to take a break from gaming for anywhere from 24 hours to a few weeks. During this time your account will be temporarily inactive.
Age Verification
9bdb strictly enforces the 21+ age limit. At registration, a national identity card or equivalent document must be submitted to prove age. Minors are not permitted to open an account.
Activity History
You can view your gaming history and records of deposits and withdrawals at any time. Monitor your spending patterns and reconsider your decisions if needed.
24/7 Support
Our support team is always ready for any gaming-related concerns. Contact us via live chat or email — assistance is available in both Bengali and English.
The 21+ Age Limit Is Strictly Enforced
Online gaming in Bangladesh is for adults only. To open an account at 9bdb, you must be 21 years of age or older. This rule is not relaxed under any circumstances.
If we suspect that someone is operating an account on behalf of a minor, we will immediately suspend that account and take steps for verification. We urge parents and guardians — keep your devices and account information secure so that children and teenagers cannot access them.
- National identity card or passport is verified at registration
- Those under 21 cannot create or operate an account
- Use of parental control tools is recommended
21+ Only
Gaming at 9bdb is reserved entirely for adults. We believe in building a responsible gaming culture and take the utmost care to protect minors.
Recognize the Signs of Problematic Gaming
Gaming addiction develops gradually and can often be difficult to recognize on your own. If the signs below appear in yourself or someone you know, help should be sought.
- Spending beyond your budget and playing with borrowed money
- Placing more bets in hopes of recovering lost money
- Hiding gaming activity from family or friends
- Feeling restless or irritable when unable to stop gaming
- Gaming while neglecting work, studies, or family responsibilities
- Feeling mentally uneasy or empty when not gaming
- Repeated failed attempts to stop gaming
- Gaming causing financial stress or strain in relationships
If any of the above signs appear, do not delay — contact 9bdb support. We are here for you.
Practical Tips for Safe Gaming
Set a budget: Decide how much you will spend before you play and stick to that limit. Treat any money lost as the cost of entertainment.
Set a time limit: Decide in advance how long you will play each day. Set an alarm and stop gaming when the time is up.
Not a source of income: Never think of gaming as a regular source of income. It is a form of entertainment — not an alternative to a livelihood.
Play for enjoyment: Game for entertainment, not with the expectation of winning. If you are not enjoying it, take a break.
Do not play on emotion: Avoid gaming when you are feeling down, under stress, or after drinking. Your ability to make decisions is reduced at these times.
Take regular breaks: Do not play for long periods without stopping. Taking at least a 15–20 minute break every hour is a healthy habit.
Deposit Limits & Account Controls
The minimum deposit at 9bdb is ৳300. However, if you want to keep your spending in check, you can set a daily, weekly, or monthly deposit limit from Account Settings. Once a limit is lowered it takes effect immediately, but to raise it a waiting period must pass — this is intentionally in place so that decisions are not made impulsively.
Using the time-out option, you can suspend play for 24 hours, 7 days, 30 days, or longer. During this time you will not be able to log in to your account or place any bets.
Self-exclusion is an even more powerful tool. Once activated, your account cannot be reactivated before the specified period ends. For long-term self-exclusion, it is necessary to contact the support team.
Using these tools is not a sign of weakness — it is proof of awareness. 9bdb wants every player to actively take responsibility for their own protection.
Need Help? We Are Right Here
24/7 Support Service
Contact us for any gaming concerns, to set account limits, or for self-exclusion. Our support team is always ready to be by your side.
Frequently Asked Questions
Enjoy Responsibly — at 9bdb
We are with you in your commitment to mindful gaming. Check the FAQ to learn more or contact support directly.